Our brochures are the best place to find all the information you need about your cover.

Products not available for purchase

Top Hospital (Gold), Intermediate Hospital (Basic+) , Public Hospital (Basic+) and Premium Extras and all Care and Support Extras products are no longer sold as a new product. If you already have one of these policies, there's no change, and we'll still honour all of the conditions, inclusions and benefits you enjoy on the policy. However, if you're on a different level of cover and wanted to change, or already hold it and wanted to recommend it to a friend, these policy types are no longer available.

Forms

To ensure all functions of our online forms work, please download these to your PC first.

If you've been referred by a health care professional to participate in a health management program for a specific medical condition, you'll need to complete a Health Management Program Benefit Approval Form and submit this with your claim.

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Government rebate form

Use this form to apply to receive or change the Australian Government Rebate on private health insurance as a reduced premium.

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Authority to operate form

To give authority for someone else on your policy to be able to update details, make claims, make policy changes and enquiries.